Privacy Policy

Effective Date: 5/15/26

LivinWell is operated by LIVIN IV LLC (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect information when you use our application or services.

1. Information We Collect

We may collect the following types of information:

  • Name, email address, and phone number

  • Account registration details

  • Scheduling and participation information

  • Device and usage data (such as IP address, browser type, and interactions)

2. How We Use Information

We use collected information to:

  • Provide access to services and features

  • Manage user accounts and scheduling

  • Communicate service-related notifications

  • Improve platform functionality and user experience

3. Data Sharing

We do not sell personal information.

We may share information with:

  • Service providers supporting platform functionality

  • Technical and hosting providers

  • Authorities when required by law

4. Data Security

We implement reasonable safeguards to protect user data.
However, no system can guarantee complete security.

5. User Rights

Users may request access, correction, or deletion of their information by contacting:

support@livinwell.org

6. Cookies and Analytics

We may use cookies and analytics tools to understand usage and improve services.

7. Third-Party Services

Our platform may interact with third-party services.
We are not responsible for their policies or practices.

8. Updates

This policy may be updated periodically. Continued use of the platform indicates acceptance of updates.

Terms & Conditions

Effective Date: 11/15/26

By accessing or using LivinWell, you agree to these Terms.

1. Use of Platform

LivinWell provides access to educational services, scheduling tools, and related features.

Users agree to use the platform responsibly and in compliance with applicable laws.

2. User Responsibilities

Users agree to:

  • Provide accurate information

  • Participate as required in scheduled services

  • Follow instructions and guidelines during services

3. Service Participation

Certain services may require completion of multiple components or steps.
Completion is dependent on meeting applicable requirements.

4. Intellectual Property

All platform content, including text, graphics, and materials, is owned by LIVIN IV LLC or licensed appropriately.

Content may not be copied or redistributed without permission.

5. Third-Party Content

Some materials may be provided under license.
Users may not reproduce or distribute such materials.

6. Limitation of Liability

To the extent permitted by law, LIVIN IV LLC is not responsible for:

  • Indirect or incidental damages

  • Service interruptions beyond reasonable control

  • Outcomes related to improper use of information

7. Modifications

We may update these Terms at any time. Continued use indicates acceptance.

Refund Policy

Effective Date: 5/15/26

This Refund Policy applies to services provided through LivinWell, operated by LIVIN IV LLC.

1. General Policy

All payments made for services, bookings, or scheduled sessions are considered final once confirmed.

Refund requests may be considered on a case-by-case basis in accordance with the terms below.

2. Eligibility for Refunds

Refunds may be considered under the following circumstances:

  • Duplicate transactions

  • Technical errors that prevent access to a scheduled service

  • Verified inability to attend due to documented emergency

All requests must be submitted within 7 days of the scheduled service.

3. Non-Refundable Situations

Refunds will generally not be issued for:

  • Failure to attend a scheduled session (“no-show”)

  • Late arrival resulting in incomplete participation

  • Failure to meet requirements for completion

  • Change of mind after booking

4. Rescheduling Option

In many cases, users may request to reschedule instead of requesting a refund.

  • Requests must be made at least 24 hours in advance

  • Rescheduling is subject to availability

5. Processing of Refunds

If a refund is approved:

  • It will be processed to the original payment method

  • Processing times may vary depending on the payment provider

6. Contact for Requests

To request a refund or review, contact:

support@livinwell.org

Please include:

  • Full name

  • Date of service

  • Reason for request

7. Policy Updates

This Refund Policy may be updated at any time. Continued use of the platform indicates acceptance of any changes.