LivinWell+

    Refund Policy

    Effective Date: 5/15/26

    This Refund Policy applies to services provided through LivinWell, operated by LIVIN IV LLC.

    1. General Policy

    All payments made for services, bookings, or scheduled sessions are considered final once confirmed. Refund requests may be considered on a case-by-case basis in accordance with the terms below.

    2. Eligibility for Refunds

    Refunds may be considered under the following circumstances:

    • Duplicate transactions
    • Technical errors that prevent access to a scheduled service
    • Verified inability to attend due to documented emergency

    All requests must be submitted within 7 days of the scheduled service.

    3. Non-Refundable Situations

    Refunds will generally not be issued for:

    • Failure to attend a scheduled session (“no-show”)
    • Late arrival resulting in incomplete participation
    • Failure to meet requirements for completion
    • Change of mind after booking

    4. Rescheduling Option

    In many cases, users may request to reschedule instead of requesting a refund.

    • Requests must be made at least 24 hours in advance
    • Rescheduling is subject to availability

    5. Processing of Refunds

    If a refund is approved:

    • It will be processed to the original payment method
    • Processing times may vary depending on the payment provider

    6. Contact for Requests

    To request a refund or review, contact: support@livinwell.org

    Please include:

    • Full name
    • Date of service
    • Reason for request

    7. Policy Updates

    This Refund Policy may be updated at any time. Continued use of the platform indicates acceptance of any changes.